+ 400 Spins
Plus $50 AUD no-deposit bonus
Q7 Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Q7 Casino services. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular products, promotions or services.
What's Hot
Stellar
thunderspin
Wolf Fang - Western Tales
spnmnl
Centurion Super Fight
tornadogames
Panda's Gold
amusnet
81 Creepy Circus
tomhornnative
Burning Hot 6 Reels
amusnet
1. General terms
These Terms & Conditions form an agreement between you and Q7 Casino in relation to your use of the website, account services, games and related features. The terms apply to all visitors, registered customers and other users of the website. Additional terms may apply to specific games, payment methods, competitions, promotions or other services. Where additional terms apply, they will be made available before or during your participation.
Article contents
You should keep a copy of these terms for your records. Q7 Casino may update, replace or amend these terms from time to time to reflect changes to the website, services, law, regulatory requirements, security measures or business operations. The latest version will be published on the website. Your continued use of the website after an update means that you accept the revised terms. If you do not agree with an amendment, you should stop using the relevant services and contact Q7 Casino through the available support channels.
The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using the website. Access may be restricted in some jurisdictions, and Q7 Casino may limit or refuse access where required by law, regulation or internal policy.
2. Eligibility and account responsibilities
You must meet the applicable minimum age requirement and any other legal eligibility requirements before opening or using an account. You must provide accurate, current and complete information during registration and whenever Q7 Casino reasonably asks you to confirm or update your details. Providing false information, using another person’s identity or attempting to avoid account checks is not permitted.
- You may hold and use only an account opened in your own name, unless Q7 Casino expressly permits otherwise.
- You must keep your username, password and other security credentials confidential.
- You must tell Q7 Casino promptly if you suspect that your account has been accessed without permission.
- You are responsible for activity carried out through your account unless you have reported unauthorised access and followed reasonable security steps.
- You must not sell, transfer, lend or otherwise make your account available to another person.
- You must not create or operate accounts for the purpose of abusing an offer, payment process, game feature or account restriction.
Q7 Casino may carry out identity, age, location, payment, source-of-funds, fraud, anti-money-laundering and responsible gambling checks. You may be asked to provide documents or information to complete these checks. An account, transaction, withdrawal or service may be delayed, restricted, suspended or cancelled while checks are being completed. If requested information is not provided, or cannot be verified, Q7 Casino may take further action permitted by law and these terms.
You must not use the website for an unlawful purpose, to conceal the source of funds, to facilitate fraud, or to interfere with another person’s use of the services. You must not use automated tools, bots, scripts, malware, unauthorised software or methods intended to manipulate games, results, account systems or website operation.
3. Deposits, play and withdrawals
Available payment methods, minimum or maximum transaction amounts, processing requirements and other payment conditions may be shown on the website or during a transaction. You should use a payment method that belongs to you and that you are authorised to use. Q7 Casino may reject, reverse or investigate a transaction where the payment method cannot be verified, appears unauthorised, creates a security concern or is inconsistent with applicable requirements.
You should only deposit money that you can afford to lose. Deposited funds are intended for participation in the services and must not be used for unlawful activity. You remain responsible for checking the details of each transaction before confirming it. Your bank, card provider or payment service may apply separate fees, conversion rates or conditions. Q7 Casino does not control those third-party charges.
Withdrawals may be subject to account verification, payment-method checks, applicable limits, game or promotion rules and other reasonable security procedures. Q7 Casino may return funds to the original payment method where appropriate or use another supported method. Processing times can vary because of verification, payment providers, weekends, public holidays, technical issues and circumstances outside Q7 Casino’s control.
Game outcomes are determined by the relevant game rules and technical systems. You should review the rules, pay tables, stake information and any displayed instructions before playing. If a technical fault, communication error or system issue affects a game or transaction, Q7 Casino may suspend the affected service and take reasonable steps to correct the issue. Where required, an affected game round or transaction may be reviewed or voided in accordance with applicable rules and law.
Q7 Casino may suspend or close an account where there is suspected fraud, unlawful activity, a breach of these terms, a failed verification process, a responsible gambling concern, a security risk or another legitimate reason. Any handling of remaining funds will depend on the circumstances, applicable requirements and the outcome of relevant checks.
4. Promotions and responsible gambling
Promotions, bonuses, rewards, competitions and promotional campaigns may be subject to separate terms. Those terms may include eligibility requirements, time limits, qualifying transactions, wagering or play conditions, game restrictions, contribution rules, maximum values and withdrawal conditions. You should read the applicable promotion terms before opting in or participating. If a promotional term conflicts with these general terms, the specific promotional term will apply to that promotion to the extent of the inconsistency.
Q7 Casino may withdraw, amend or cancel a promotion where this is necessary because of an error, technical issue, suspected abuse, legal or regulatory requirement, or another reasonable operational concern. A person must not open multiple accounts, use another person’s account, or otherwise act to obtain a promotion more than once when the promotion is intended for one customer.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for everyday expenses. Do not chase losses, borrow money to gamble, or play when you are distressed, tired or affected by alcohol or other substances.
- Use the responsible gambling tools and account controls available on the website.
- Consider setting deposit, spending, session or loss limits where those options are offered.
- Request a temporary break or self-exclusion if gambling is becoming difficult to control.
- Do not allow another person to use your account or encourage someone to gamble beyond their means.
- Seek independent support if you are concerned about your own gambling or someone else’s gambling.
Requests for account restrictions or self-exclusion should be made through the support options available on the website. Restrictions may apply for the period selected or otherwise confirmed. You should not attempt to bypass a restriction by opening another account. Information about responsible gambling support and available tools can be found on the website.
5. Website use, privacy and complaints
The website, software, text, graphics, branding and other content are provided for personal, lawful use. You must not copy, modify, distribute, commercially exploit, reverse engineer or interfere with any part of the website unless you have permission or the law allows it. You must not introduce viruses, attempt unauthorised access, overload the website, or use the website in a way that could damage its operation or security.
The website may include links or services provided by third parties. These third parties may have their own terms and privacy practices. Q7 Casino is not responsible for content, availability, security or performance outside its reasonable control. Website availability may be interrupted for maintenance, updates, technical faults, security reasons or other events. Q7 Casino does not guarantee that the website will always be available, uninterrupted or free from errors.
Personal information is handled in accordance with the Q7 Casino Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, manage accounts, process payments, complete verification, protect customers, prevent fraud, meet legal obligations and communicate with you about relevant services. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.
If you have a question, dispute or complaint, please contact Q7 Casino through the support channel shown on the website. Include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Q7 Casino may request further details, records or documents. Complaints will be considered in accordance with applicable procedures, and you will be informed if further information or time is required.
To the extent permitted by law, Q7 Casino is not responsible for loss caused by events outside its reasonable control, misuse of an account, inaccurate information supplied by a customer, interruption of communications, payment-provider failure, or unauthorised access resulting from a customer’s failure to protect account credentials. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian law.
If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. These terms are governed by the laws applicable to the relevant service and customer, subject to any mandatory rights or protections that apply. The date shown on this page indicates when these terms were last reviewed or updated.
