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Cookies Policy

This Cookies Policy explains how Q7 Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, why they may be used, the choices available to you, and how cookie preferences may affect your experience. This policy should be read together with our Privacy Policy and any other applicable website terms.

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1. What cookies are

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise a device, remember certain information and support particular functions. Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Others remain on your device for a longer period or until you delete them.

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Similar technologies may include pixels, tags, scripts, local storage and software development tools. These technologies can perform functions that are similar to cookies, such as remembering preferences, measuring website activity, supporting security or helping us understand how services are used. In this policy, we use the word “cookies” to refer to cookies and similar technologies unless we say otherwise.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information connected with your account, device or use of our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

First-party and third-party cookies

First-party cookies are placed by Q7 Casino or by a service operating on our behalf. Third-party cookies are placed by another organisation, such as a technology, analytics, security or advertising provider. Third parties may use cookies to provide services to us, measure the performance of their services or apply their own privacy practices. We encourage you to review the relevant third party’s information where available.

2. How Q7 Casino uses cookies

We may use cookies for several different purposes. The cookies used on a particular page or service can depend on the features available, the device and browser you use, your account status and the preferences you select. Cookies may be used individually or together with other technical information.

  • To operate the website and provide core functions, including navigation, page loading and access to secure areas.
  • To support account and session management, including remembering that you have signed in and helping maintain a secure session.
  • To protect the website, accounts and users by helping detect unusual activity, abuse, fraud, automated activity and other security risks.
  • To remember settings and choices, such as language, region, display preferences and cookie consent selections.
  • To understand how visitors use the website, including which pages are visited, how features perform and whether technical problems occur.
  • To monitor and improve website performance, reliability, accessibility and usability.
  • To support communications, campaigns or promotional activity where this is permitted and where the relevant cookies have been accepted.
  • To produce aggregated reports and statistical information that help us operate and improve our services.

Information obtained through cookies may include an online identifier, device or browser information, general location information, pages viewed, approximate visit times, interaction details and referral information. The exact information collected depends on the type of cookie and how the website is used. We aim to use information for legitimate operational, security, analytical and service-related purposes and do not use cookies to avoid our legal or responsible gambling obligations.

Cookies and responsible gambling

Cookies may help us provide account security, remember responsible gambling settings and support controls that apply to an account or device. They do not replace the responsible gambling measures, identity checks, account controls or legal requirements that may apply to our services. If you choose to block certain cookies, some account, security or preference functions may not work correctly.

3. Categories of cookies

The following categories describe the main types of cookies that may be used. A cookie may fall into more than one category depending on its purpose. The availability and use of particular cookies may change as our website, services, technology providers or legal obligations change.

Strictly necessary cookies

These cookies are required for essential website functions. They may support security, account access, session continuity, fraud prevention, traffic management and the delivery of requested services. Because the website may not operate properly without them, they generally cannot be disabled through a cookie preference tool. You may still be able to block them in your browser, but doing so may prevent access to parts of the website or make features unavailable.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more consistent experience. For example, they may remember display options, language or regional settings, and information about your cookie choices. If these cookies are disabled, you may need to repeat certain selections during future visits.

Analytics and performance cookies

These cookies help us understand website usage and performance. They may collect information in an aggregated or otherwise limited form, such as the pages visited, the time spent on a page, general navigation patterns and errors encountered. This information can help us identify areas for improvement and assess whether website functions are working as intended.

Marketing and advertising cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and provide advertising that is more relevant to your interests. They may be placed by Q7 Casino or by approved third-party providers. You can choose whether to accept these cookies where a consent or preference mechanism is provided.

4. Your choices and managing cookies

When you first visit a relevant Q7 Casino website, you may be shown a cookie notice or preference tool. This tool may allow you to accept or reject non-essential cookies by category. Your selections may be saved in a cookie or similar technology so that the website can remember them. If you clear your browser data, use another browser or visit from another device, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a notification before a cookie is stored. Browser controls vary, so you should check the help or settings area of your chosen browser for instructions.

  1. Review the cookie notice or preference tool shown on the website.
  2. Select the categories of non-essential cookies you wish to allow or refuse.
  3. Use your browser settings to delete or block cookies if you want additional control.
  4. Review your selections from time to time, particularly after changing devices, browsers or browser settings.

Disabling or deleting cookies may affect how the website works. You may be unable to sign in, remain signed in, use secure account functions, save preferences or access some services. Blocking analytics or marketing cookies should not normally prevent you from browsing the website, but it may reduce the relevance of communications or limit our ability to understand and improve your experience.

Some third-party services may provide their own tools for controlling cookies or similar technologies. Those tools are managed by the relevant provider and may not be available on every device or in every location. Q7 Casino does not guarantee that browser settings or third-party controls will block every technology used on a website.

5. Changes, privacy and contact

We may update this Cookies Policy when our website, services, technology, business processes or legal obligations change. An updated version will be published on this page with a revised date where appropriate. Changes may affect the types of cookies used, the purposes for which information is collected or the choices available to you. You should review this policy periodically.

Cookies may collect information that is personal information or that can be linked with personal information. Our Privacy Policy explains how we collect, use, store, disclose and protect personal information, as well as the rights and choices that may be available to you under applicable law. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the document dealing most directly with the relevant issue will apply, subject to applicable law.

If you have a question about this Cookies Policy, want to understand how your cookie choices operate, or need assistance with a privacy request, please use the available contact or support channel displayed on the Q7 Casino website. For your security, do not include passwords, payment details or other sensitive account information in an enquiry unless requested through a secure process.

By continuing to use the website after reviewing a cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, we will seek it through the relevant consent mechanism. You may change your non-essential cookie choices at any time using the available preference tools or your browser settings.